Are you looking for a professional carpet cleaning service in Sussex to breathe new life into your carpets?
To ensure we achieve the best deep clean possible CROSS Specialist Cleaning use the most up-to-date, powerful equipment and advanced cleaning solutions.
Fully trained to safely clean all types of carpet, we carry out a thorough process to remove soils, allergens, stains and odours. Our results will not only leave your carpets smelling fresh and soft to the touch, they will be hygienically-clean too – Satisfaction Guaranteed!
Clear, Defined Pricing
The price we quote is the price you pay, NO hidden extras!
Every property is unique, with different room sizes. Therefore our prices are based according to room measurements and a survey.
CROSS Specialist Cleaning offer two methods for domestic carpet cleaning. Rest assured, as trained professionals we assess your carpet and advise you of the most suitable method according to your type of carpet or environment. You can explore each method here:


Want a Quote? Got any questions?
…or need some cleaning advice?
Local Carpet Cleaning at Great Prices
CROSS Specialist Cleaning are trained, qualified members of two trade associations – the NCCA (The National Carpet Cleaners Association) and TACCA (The Approved Carpet Cleaners Alliance). Both are dedicated to upholding the best standards in professional cleaning. The cleaning industry is unregulated, so this offer our clients peace of mind.
As members of the NCCA and TACCA, we abide by a ‘Code of practice’ to ensure all jobs receive dedicated care and attention to detail – an extensive multi-stage cleaning process. It’s following this practice that sets us aside from other local cleaners, hire and domestic machines.
Our high standards achieve optimum results each and every clean – we don’t cut corners to save time!!
Quality Cleaning for Quality Carpets
We can advise on the best care and maintenance for your luxury fibre carpet.
Wool Carpets
Wool is a natural fibre, so it is imperative that a safe cleaning solution is used to prevent damage to the fibre. Rest assured, as trained professionals, we have suitable, safe and effective cleaning solutions for Wool. We have the knowhow to tackle whatever cleaning task is presented to us.
Maintain your wool carpet regularly – Regular vacuuming removes grit, dirt and soils that would otherwise damage fibres. Leading industry bodies and most carpet mills recommend that carpets and rugs are cleaned every year to keep a healthy indoor environment for you and your family.
Extend the life of your carpet – Regular maintenance of your carpet will not only prolong its life, but will save you ££££s in replacement costs! Some of our clients’ Wool carpets look as fresh as the day they were laid, even after 10+ yrs!
Our Dry Fusion system is perfect for cleaning Wool carpets as it is WoolSafe approved, speeds up the drying process and cures a protector on the fibres.




Suffer from allergies?
Do you have symptoms of Sneezing, Wheezing or Runny eyes?
Need a Deep clean for your health?
Did you know?
Dust mites and fungal mould are linked to over 55% of asthma cases and other allergy related conditions to include eczema, rhinitis, sinusitis, coughs and watery eyes.
How deep cleaning can help allergies
Allergen sensitivity has been on the increase over the last 20 years, especially in children. It is estimated that over 50% of children have some form of allergy with a majority of them not being diagnosed until they are fully sensitised!
Symptoms that can indicate an underlying sensitivity to allergens are so common these days that people don’t even realise it’s a reaction! Pollution in our environment is a dominating factor but pollutants within our homes are also being blamed. These underlying symptoms can include: sneezing, runny eyes and nose, sinus pain, coughing and wheezing, sore throats, rashes and swelling.
For the past 20-30 years, professional carpet and upholstery cleaning was regarded as only necessary for cosmetic reasons or to remove stains. Furthermore, this was carried out by untrained operators with underpowered, low-tech machines, many of whom still operate to this day!
Countries such as the USA, Canada and Australia have recognised the importance of keeping a healthy living environment to tackle these allergies. In recent years cleaning equipment has become more advanced, more powerful and, with improved industry knowledge, the quality of professional deep cleaning has prevailed.
You can significantly reduce exposure to allergens by regularly cleaning your carpets and upholstery and periodically employing a fully-trained, qualified professional for a deep clean.
How often should we clean carpets, for a healthy home?
Residential Carpet Cleaning Frequency
Carpet Owner / Maintainer | Professional Carpet Cleaner | |||
---|---|---|---|---|
Traffic Soil Rating | Vacuuming | Spot Cleaning | Heavy Use Area Cleaning | Restorative Cleaning |
Light Soil (One or Two Adults) | 1x per week | Daily or as soon as spots are noticed | Traffic Areas every 12-18 months | Every 2 years |
Normal Soil (Families with Children) | 1 – 2 per week | Daily or as soon as spots are noticed | Traffic Areas every 6-12 months | Annually |
Heavy Soil (Families with Pets or Smokers) | 2 – 4 per week | Daily or as soon as spots are noticed | Traffic Areas every 3-6 months | Every 6 months |
Heavy Soil (Large Families, multiple Pets) | Daily | Daily or as soon as spots are noticed | Traffic Areas every 2-3 months | Every 6 months |
IICRC – Institute of Inspection Cleaning and Restoration Certification
Need a Quote? Got any questions?
…or need some cleaning advice?
Our Carpet Cleaning Process
Our deep cleaning method extracts dirt, grit, bacteria, pollens and stains from the fibres leaving them soft to the touch and hygienically clean. It might seem a lot of work but we carry out these steps to provide you with the WOW factor when you walk into your home.
Prior to arrival we survey all jobs to identify carpet construction and type of fibre. We measure the area(s) to offer you a quote based on the measurement. The survey is a great opportunity for you to meet us too so we can answer any questions you may have and highlight any areas of concern.
On our survey we assess what furniture will need to be moved. We are happy to move a few items but it would be helpful if the areas are clear before we arrive. This will save time and enable us to leave you to enjoy your new environment sooner.
We use a commercial grade vacuum to remove dry soils, grit, pollens and allergens.
We use a comprehensive Professional Spotting Kit with a selection of cutting edge solutions to remove most spots and stains.
Our environmentally friendly, non-harmful pre-clean is used to break down soils from the fibres.
A machine with nylon bristles is used to gently massage the pre-clean, further loosening and suspending the soils ready for extraction. The pre-clean and agitation are very important cleaning steps and should not be skipped!
HWE – We use a powered wand coupled to one of the most advanced portable extraction machines on the market! The wand moves in a circular motion, further agitating the fibres and rinses from deep within the pile. This action not only flushes suspended soils from deep within, it also extracts a great degree of moisture leaving the carpets drier!!
Dry Fusion – Dry Fusion is an alternative method to extracting the suspended soils by using a heated pad system. Carpets dry quicker, are deodorised and stain protected.
We will advise the most suitable method of soil extraction for your carpet type and environment prior to booking.
DOUBLE VALUE PROTECTION! – Our Stain Shield with Allergy Shield protector offers two functions.
Fibre Protection – Stainshield is a fluorocarbon fibre protector which forms an invisible shield around your carpet fibres repelling spills. This allows you the time to easily mop up the spill with either kitchen towel or tissues. Stainshield does not affect the feel, texture or colour of the fibre and still maintains fire-retardant properties. Fibre protection aids maintenance cleaning which in turn reduces the rate of wear increasing the longevity of your carpets.
Allergy Protection – Allergyshield (ACTIGARD) is a proven treatment that kills dust mites and eliminates the food chain that mites feed on, offering a barrier against further procreation. Notwithstanding safety or environmental considerations, ACTIGARD is a safe, proven formula that offers permanent infestation protection even after maintenance cleaning. It will also kill most other infestations to include fleas, bed bugs, carpet beetle, moths, cockroaches, bacteria and the growth of mould. Allergyshield also kills other infestations to include carpet moths, carpet beetles and other textile pests that can ruin your carpets.
DID YOU KNOW?
Dust mites and fungal mould are linked to over 55% of asthma cases and other allergy related conditions to include eczema, rhinitis, sinusitis, coughs and watery eyes.
The carpet is brushed to reset the nap of the pile, leaving the carpet looking uniform. (Not applicable to Berber/Loop carpets)
Air movers are used to speed dry the carpets. This is especially beneficial for Wool carpets and those that are in poorly ventilated or large areas.
Important Note: If a cleaning solution is not thoroughly rinsed from the fibres, it becomes sticky and rapidly attracts re-soiling!! This is the problem when using domestic, hire or lesser-powered machines.
Important Note:
100% stain removal cannot be guaranteed
This is due to several factors – type of stain, type of carpet fibre, length of time the stain has been present or whether the homeowner has already used a domestic stain remover.
In most cases, the stain can be completely removed, or at least greatly reduced.
The key benefits of our carpet cleaning service
Carpet Protector

Our Stain Shield with Allergy Shield protector offers four advantages:
- Stain protection – helps to repel spills making them easier to remove.
- Aids maintenance cleaning – helps to prevent soils attaching to the fibres.
- Reduces the rate of wear – ensuring your carpet maintains its appearance and longevity.
- Kills dust mites, carpet moths, carpet beetles and other textile pests. – helping reduce the sensitivity to allergies.
Important Note:
Stain Shield with Allergy Shield protector is only available with the Hot Water Extraction (Steam Cleaning) process.
Our Carpet Cleaning Methods
Eco-Safe Hot Water Extraction (Steam Cleaning)
Want a hygienically safe living environment for you and your family?
CROSS Specialist Cleaning use one of the most cutting edge machines on the market (costing many £1000s) to achieve nothing less than outstanding results!!
Our Eco-safe cleaning solution contains NO detergents, soaps, enzymes or perfumes!! Using microlysis technology, fantastic cleaning results are achieved with remarkable disinfection against bacteria, fungi, mildew and viruses including MRSA, e-Coli and Salmonella!
Quick Drying Times
Carpets are usually dry by the time we pack up and leave, or at least within 2-3 hours. To achieve this, we use turbo air movers which are especially effective in larger areas or areas with poor ventilation. We provide free overshoes for all occupants.





The key benefits of Steam cleaning carpets

Low Moisture Dry Fusion Carpet Cleaning
Clean – Deodorised – Stain Protected – Dry
(in as little as 30 mins!)
Dry Fusion is the only professional carpet care system that uses heat to Clean, Deodorise, Stain Protect and Dry all types of carpet!
Dry Fusion takes all of the best features of ‘Hot Water Extraction’ plus the best features of ‘Dry Cleaning’ and combines them together in a patented hot cleaning pad system.
Stain Blocker
A unique additive helps block dye sites in the fibre that normally allow food spills and beverages becoming ugly stains. When cleaned with Dry Fusion most stains are removed without spotting or special effort.
Bonus Protector Included
A Fluorocarbon Resin places an invisible protective shield over every fibre during the cleaning process which helps prevent dry soils and spills lodging within the carpet. When you use the Dry Fusion cleaning system, the ‘non-stick’ coating enables more soils to be removed during post maintenance vacuuming.


What Our Customers Say
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Areas where we operate our Carpet Cleaning Services
Professional Carpet Cleaning covering a wide area including:
East Sussex: Brighton, Ovingdean, Rottingdean, Woodingdean, Saltdean, Peacehaven, Newhaven, Seaford, Lewes, Eastbourne, Burgess Hill, Uckfield, Haywards Heath, Crowborough.
West Sussex: Arundel, Worthing, Shoreham, Portslade, Hove, Pulborough, Billingshurst, Horsham, Crawley.
Gatwick: The surrounding towns and villages.
Opening Hours:
Monday – Saturday | 8am – 8pm
Out of Hours cleaning available
We can also deep clean and sanitise the carpets in your car or vehicle
Eco-friendly cleaning for a healthy, hygienic environment!
view our Vehicle Interior Cleaning service
CROSS Specialist Cleaning is a member of the CarCleanseUK network dedicated to professional vehicle interior deep cleaning.