Are you looking for a professional carpet cleaning service in Sussex to breathe new life into your carpets?
Deep clean carpets removing soils, allergens, stains and odours.
To ensure we achieve the best deep clean possible CROSS Specialist Cleaning use one of the most powerful, up-to-date extraction machines and advanced cleaning solutions on the market.
Fully trained by the NCCA (National Carpet Cleaners Association) to safely clean all types of carpet, we use an extensive process to remove soils, allergens, stains and odours. Our results will not only leave your carpets smelling fresh and soft to the touch, they will be hygienically clean too – Satisfaction Guaranteed!
Local Carpet Cleaning with clear, defined pricing.
The price we quote is the price you pay, NO hidden extras!
Every property is unique, with different room sizes. Therefore our prices are based according to room measurements and a survey.
Do you need to get your carpets cleaned properly?
Need a Quote? Got any questions?
…or need some cleaning advice?
Carpet Cleaning using eco-safe Hot Water Extraction (Steam Cleaning)
Want a hygienically safe living environment for you and your family?
Our Eco-safe cleaning solution contains NO detergents, soaps, enzymes or perfumes!! Using microlysis technology, fantastic cleaning results are achieved with remarkable disinfection against bacteria, fungi, mildew and viruses including MRSA, e-Coli and Salmonella!
Quick Drying Times
Carpets are usually dry by the time we pack up and leave, or at least within 2-3 hours. To achieve this, we use air movers which are especially effective in larger areas or areas with poor ventilation. Overshoes are provided for all occupants.
The key benefits of our Steam cleaning method:
Quality Cleaning for Quality Carpets
We can advise on the best care and maintenance for your luxury fibre carpet.
CROSS Specialist Cleaning are trained, qualified members of the NCCA (The National Carpet Cleaners Association) who are dedicated to upholding the best standards in professional cleaning. The cleaning industry is unregulated, so this offers our clients peace of mind.
As members of the NCCA, we abide by a ‘Code of practice’ to ensure all jobs receive dedicated care and attention to detail – an extensive multi-stage cleaning process. It is following this practice that sets us aside from other local cleaners, hire and domestic machines.
Our high standards achieve optimum results each and every clean – we don’t cut corners to save time!!
Get in touch today for a quality carpet clean
Caring for your Carpets
To prolong the life of your carpet, leading industry bodies and most carpet mills recommend carpets and rugs are professionally deep cleaned every year.
A periodic deep clean will remove soils and grit that are abrasive to the carpet fibres, prolonging the life of your carpet and saving you ££££s in replacement costs!
With our extensive cleaning process, some of our client’s carpets look as fresh as the day they were laid.
Suffer from allergies?
Do you have symptoms of Sneezing, Wheezing or Runny eyes?
Need a Deep clean for your health?
Did you know?
Dust mites and fungal mould are linked to over 55% of asthma cases and other allergy related conditions to include eczema, rhinitis, sinusitis, coughs and watery eyes. Regular vacuuming not only removes grit and soils but also allergens that cause these symptoms.
How deep cleaning can help allergies
Allergen sensitivity has been on the increase over the last 20 years, especially in children. It is estimated that over 50% of children have some form of allergy with a majority of them not being diagnosed until they are fully sensitised!
Symptoms that can indicate an underlying sensitivity to allergens are so common these days that people don’t even realise it’s a reaction! Pollution in our environment is a dominating factor but pollutants within our homes are also being blamed. These underlying symptoms can include: sneezing, runny eyes and nose, sinus pain, coughing and wheezing, sore throats, rashes and swelling.
For the past 20-30 years, professional carpet and upholstery cleaning was regarded as only necessary for cosmetic reasons or to remove stains. Furthermore, this was carried out by untrained operators with underpowered, low-tech machines, many of whom still operate to this day!
Countries such as the USA, Canada and Australia have recognised the importance of keeping a healthy living environment to tackle these allergies. In recent years cleaning equipment has become more advanced, more powerful and, with improved industry knowledge, the quality of professional deep cleaning has prevailed.
You can significantly reduce exposure to allergens by regularly cleaning your carpets and periodically employing a fully trained professional to give the carpets a deep clean.
How often should we clean carpets, for a healthy home?
Residential Carpet Cleaning Frequency
| Carpet Owner / Maintainer | Professional Carpet Cleaner | |||
|---|---|---|---|---|
| Traffic Soil Rating | Vacuuming | Spot Cleaning | Heavy Use Area Cleaning | Restorative Cleaning |
| Light Soil (One or Two Adults) | 1x per week | Daily or as soon as spots are noticed | Traffic Areas every 12-18 months | Every 2 years |
| Normal Soil (Families with Children) | 1 – 2 per week | Daily or as soon as spots are noticed | Traffic Areas every 6-12 months | Annually |
| Heavy Soil (Families with Pets or Smokers) | 2 – 4 per week | Daily or as soon as spots are noticed | Traffic Areas every 3-6 months | Every 6 months |
| Heavy Soil (Large Families, multiple Pets) | Daily | Daily or as soon as spots are noticed | Traffic Areas every 2-3 months | Every 6 months |
IICRC – Institute of Inspection Cleaning and Restoration Certification
Need a Quote? Got any questions?
…or need some cleaning advice?
Our Carpet Cleaning Process
Our deep cleaning method extracts dirt, grit, bacteria, pollens and stains from the fibres leaving them soft to the touch and hygienically clean. It might seem a lot of work but we carry out these steps to provide you with the WOW factor when you walk into your home.
Prior to arrival we survey all jobs to identify carpet construction and type of fibre. We measure the area(s) to offer you a quote based on the measurement. The survey is a great opportunity for you to meet us so we can answer any questions you may have and highlight any areas of concern.
On our survey we assess what furniture will need to be moved. We are happy to move a few items but it would be helpful if the areas are clear before we arrive. This will save time and enable us to leave you to enjoy your new environment sooner.
We use a twin vacuum commercial-grade machine. Dry soil removal is 80% of the cleaning process and must not be skipped!
We use a comprehensive Professional Spotting Kit with a selection of cutting edge solutions to remove most spots and stains.
A pre-conditioner (suitable for the fibre type) is applied to break down soils from the fibres.
A machine with contra-rotating nylon brushes is used to gently massage the pre-conditioner deep into the carpet fibres, further loosening and suspending the soils ready for extraction. The pre-conditioner and agitation are very important cleaning steps and must not be skipped!
Suspended soils are thoroughly rinsed with hot water (steam) leaving the carpet fresh and free of chemical residue.
We have invested in one of the most powerful, up-to-date portable extraction machines on the market! It is important to note that the machine is only used to rinse your carpet, it does not clean your carpet. Carpet fibres must be rinsed thoroughly, otherwise chemical residue will attract rapid re-soiling! This is particularly applicable to lesser powered machines which include domestic and hire machines.
BEWARE: There is a lot of bad practice in the industry where ‘untrained’ operators are putting detergent in the extraction machine and using the wand to scrub the carpet! This over wets the carpet which can take days to dry. The cleaning steps are 1 – 3 (vacuum, pre-condition, agitate), step 4 is to rinse.
Analogy: You don’t put shampoo in your shower head then scrub your hair! Shampoo is directly applied to the hair and scrubbed with your fingers before rinsing. It is the same principle.
DOUBLE VALUE PROTECTION! – Our Stain Guard plus Allergy Shield protector offers two functions.
Fibre Protection – Stain Guard is a fluorocarbon fibre protector which forms an invisible shield around your carpet fibres repelling spills. This allows you the time to easily mop up the spill with either kitchen towel or tissues. Stain Guard does not affect the feel, texture or colour of the fibre and still maintains fire-retardant properties. Fibre protection aids maintenance cleaning which in turn reduces the rate of wear increasing the longevity of your carpets.
Allergy Protection – Allergy Shield (ACTIGARD) is a proven treatment that kills dust mites and eliminates the food chain that mites feed on, offering a barrier against further procreation. Notwithstanding safety or environmental considerations, ACTIGARD is a safe, proven formula that offers permanent infestation protection even after maintenance cleaning. It will also kill most other infestations to include fleas, bed bugs, carpet beetle, moths, cockroaches, bacteria and the growth of mould. Allergy Shield also kills other infestations to include carpet moths, carpet beetles and other textile pests that can ruin your carpets.
DID YOU KNOW?
Dust mites and fungal mould are linked to over 55% of asthma cases and other allergy related conditions to include eczema, rhinitis, sinusitis, coughs and watery eyes.
The carpet is brushed to reset the nap of the pile, leaving the carpet looking uniform. (Not applicable to Berber/Loop carpets)
Air movers are used to speed dry the carpets. This is especially beneficial for Wool carpets and those that are in poorly ventilated or large areas.
Important Note: If a cleaning solution is not thoroughly rinsed from the fibres, it becomes sticky and rapidly attracts re-soiling!! This is the problem when using domestic, hire or lesser-powered machines.
Important Note:
100% stain removal cannot be guaranteed
This is due to several factors – type of stain, type of carpet fibre, length of time the stain has been present or whether the homeowner has already used a domestic stain remover.
In most cases, the stain can be completely removed, or at least greatly reduced.
The key benefits of our carpet cleaning service
Carpet Protector
Our Stain Guard with Allergy Shield protector offers four advantages:
- Stain protection – helps to repel spills making them easier to remove.
- Aids maintenance cleaning – helps to prevent soils attaching to the fibres.
- Reduces the rate of wear – ensuring your carpet maintains its appearance and longevity.
- Kills dust mites, carpet moths, carpet beetles and other textile pests. – helping reduce the sensitivity to allergies.
For urgent stain removal see our Emergency Cleaning page
Want to get your carpets cleaned properly?
What Our Customers Say
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Areas where we operate our Carpet Cleaning Services
Professional Carpet Cleaning covering a wide area including:
East Sussex: Brighton, Ovingdean, Rottingdean, Woodingdean, Saltdean, Peacehaven, Newhaven, Seaford, Lewes, Eastbourne, Burgess Hill, Uckfield, Haywards Heath, Crowborough.
West Sussex: Arundel, Worthing, Shoreham, Portslade, Hove, Pulborough, Billingshurst, Horsham, Crawley.
Gatwick: The surrounding towns and villages.
Opening Hours:
Monday – Saturday | 8am – 8pm
Out of Hours cleaning available